What’s more important for a SaaS business: making money on every user or having so many users that you can then create features that are only useful when you have these kinds of numbers?
This article on GigaOM really caught my attention because it’s dear to the hearts of the team I work with. Creating feature after feature may not be what’s needed to grow — but rather create one or two compelling reasons to be on the platform, and then use that network effect to create additional features that benefit large numbers of users.
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Fearless Bit 